FAQ

Home FAQ

Q: Do you sign non-disclose agreement?

A:

Yes. We understand the sensitive nature of your design. It is our policy to comply with requests for non-disclosure agreements. If we don't get your kindly approval, we would not disclose any information regarding your product or you company to the third party and any copy would be prohibited.
Q: How to pack and ship moulds?

A:

When the moulds have been completed, we will paint grease on the surface, pack the mould with plastic pellicle, and put it into a disinfected wooden box.

Attached Accessories: 1.Mould drawing in A1 paper size; 2. Related electrode; 3.Ring bolts, 4. material certification, 5.Mould locking sets and other necessary accessories.
Q: How to send sample?

A:

The quotation we offer to you including the cost of sample delivery. We send sample by DHL, UPS, EMS or TNT.
Q: What kind of part material do you use?

A:

ABS, PP, PC, PE, HDPE, POM, PA6, PA66, PA6+GF, PS, PMMA, TPU, TPE, PVC, etc.We have rich experience for molding product with these materials and know how to adjust parameter to get the perfect product.
Q: What type of steel do you use?

A:

Buderus 1.2738(Germany), DAIDO NAK80 and NAK55(Japan), IMPAX 718H(Sweden), LKM 738H(Dongguan), LKM2344(Dongguan), P20HH(USA), P20LQ(USA), LKM 2311(Dongguan), LKM 2312(Dongguan), etc.
Q: What type of files can you accept?

A:

Pinguan Mould can accept different types of files such as IGES, DXF, DWG, STP, PRT, X_T, PDF.
Q: Do you build hot runner moulds?

A:

Yes, we build hot runner moluds and are familiar with different systems such as DME, Yudo.The manifold used for your tool is selected to satisfy your demand.
Q: Do you ever make injection moulds?

A:

Yes. Pinguan Mould has provided such kind of service to some of our clients and gain more experience in this field.
Q: What about the size scope of moulds you can make?

A:

Moulds reach to length 4 meters, width 2.8 meters, and 40 tons in weight.